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Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.

Date / User Question
2014-07-20 18:31
Tom Broyles
General Sidekick Question:
When I print the map it is very small in the upper left corner. Is there a setup for this?
Answer
2014-10-24 18:11
Kathy Willliams
Metered Utilities:
The monthly service charge changes each month - but is the same amount each month - for 100 tenants. This pertains for both a gas & electric service charge. How do I change the service charge each month for the tenants? Can I make one entry change that will apply to ALL tentants?
Answer
2015-08-10 23:03
Peter
Errors and Problems:
I keep getting errors such as "Cannot perform this operation on a closed dataset" and "Access Violation at address 0056883B in module 'ParkSidekick.exe'. Read of address 00000001". I'm only receiving these errors when logged in remotely. This occurs about 2 or 3 minutes into doing work on the software and the only solution is to close out and restart the program. Do you have any solution to this? Both the server and client computers are on the latest version of Sidekick 2013. The server computer is running Windows 8.1 and the client is running Windows 10.
Answer
2015-10-15 18:01
angie walsh
Metered Utilities:
In California out utility company gives a climate credit twice a year to all tenants. How do I post a credit to all metered electric tenants
Answer
2017-07-01 18:02
Cheryl Curreli
Reports:
All of my tenants are not showing up on the billing register even though they re all due on the 1st of the month. Also how can I generate this report before the 1st? I need to get this report to my manager a week before the 1st.
Answer
2017-12-09 19:26
rob
Tenant Form:
added a faq. I wonder where it goes.
Answer
2018-01-16 07:23
Nicole
Remote Access:
I am wondering if two employees located in different states can communicate through the program as needed? They will both be using the same program.
Answer